题目内容
（请给出正确答案）
A．The issusing bank
B．The advising bank
C．The applicant
D．The negotiating bank
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更多“If the seller finds any discre…”相关的问题
第1题
A、The issuing bank
B、The advising bank
C、The buyer
D、The negotiating bank
第2题
A. The issusing bank
B. The advising bank
C. The applicant
D. The negotiating bank
第3题
A.bid
B.offer
C.inquiry
D.counter-counter-offer
第4题
Reading Comprehension (1)
When a customer finds that an item he bought is faulty or does not live, up to the manufacture's claim for it, the first step is to present the warranty(保单)or any other helpful records at the store of purchase. In most eases, this action will produce results. However, if it does not, there are various means the consumer may use to gain satisfaction.
A simple and common method used by many consumers is to complain directly to the store manager. In general, the"higher up"the consumer takes his complaint, the faster he can expect it to be settled. In such a case, it is usually settled in the consumer's favor, if he has a just claim.
Complaining is usually most effective when it is done politely but firmly, especially when the consumer call demonstrate what is wrong with the item. If this cannot be done, he will succeed best by presenting specific information as to what is wrong, rather than by making general statements. The store manager may advise the consumer to write to the manufacturer. If so, the consumer should do this, stating the complaint as politely and as firmly as possible, but if a polite complaint does not achieve the desired result, the consumer can go a step further. He can threaten to take the seller to court or report the seller to a private or public organization responsible for protecting the consumer's rights.
The passage tells us______ .
A．how to make all effective complaint about a faulty item
B．how to deal with complaints from customers
C．how to settle a consumer's complaint about faulty item
D．how to avoid buying a faulty item
第5题
听力原文： When a consumer finds that an item she or he bought is faulty or in some other way does not meet the standard of the manufacturer's claim for it, the first step is to present the warranty, or any other records which might help, at the store of purchase. In most cases, this action will produce results. However, if it does not, there are various means the consumers may use to gain satisfaction.
A simple and common method used by many consumers is to complain directly to the store manager. In goneral, the "higher up" the consumer takes his or her complaint, the faster he or she can expect it to be settled. In such a case, it is usually settled in the consumer's favor, assuming he or she has a just claim.
Consumers should complain in person whenever possible, but if they can not get to the place of purchase, it is acceptable to phone or write the complaint in a letter.
Complaining is usually most effective when it is done politely but firmly, and especially when the consumer can, demonstrate what is wrong with the item in question. If this cannot be done, the consumer will succeed best by presenting specific information as to what is wrong, rather than by making general statements. For example, "The left speaker does not work at all and the sound coming out of the right one is unclear" is better than "this stereo does not work".
The store manager may advise the consumer to write to the manufacturer. If so, the consumer should do this, stating the complaint as politely and as firmly as possible. But if a polite complaint does not achieve the desired result, the consumer can go a step further. She or he can threaten to take the seller to court or report the seller to a private or public organization responsible for protecting consumers'rights.
When a consumer finds that his purchase has a fault in it, what is the first thing he should do？
A．Complain personally to the manager.
B．Threaten to take the matter to court.
C．Write a firm letter of complaint to the store of purchase.
D．Show some written proof of the purchase to the store.
第6题
way does not live up to the manufacturer's claim for it, the first step is to present the
warranty(保单, or any other records which might help, at the store of purchase. In most
cases, this action will produce results. However, if it does not, there are various means
the consumer may use to gain satisfaction.
A simple and common method used by many consumers is to complain directly to
the store manager. In general, the "higher up" the consumer takes his or her complaint,
the faster he or she can expect it to be settled. In such a case, it is usually settled in the
consumer's favour, assuming he or she has a just claim.
Consumers shoud complain in person whenever possible, but if they cannot get to
the place of purchase, it is acceptable to phone or write the complaint in a letter.
Complaining is usually most effective when it is done politely but firmly, and
especially when the consumer can demonstrate what is wrong with the item in question.
If this cannot be done, the consumer will succeed best by presenting specific
information as to what is wrong, rather than by making general statements. For example,
"The left speaker does not work at all and the sound coming out of the right one is
unclear" is better than "This stereo(立体声音响does not work."
The store manager may advise the consumer to write to the manufacturer. If so, the
consumer should do this, stating the complaint as politely and as firmly as possible. But
if a polite complaint does not achieve the desired result, the consumer can go a step
further. She or he can threaten to take the seller to court or report the seller to a private
or public organization responsible for protecting consumers,rights.
When a consumer finds that his purchase has a fault in it, the first thing he
should do is to _____.
A.complain personally to the manager
B.threaten to take the matter to court
C.write a firm letter of complaint to the store of purchase
D.show some written proof of the purchase to the store
第7题
A simple and common method used by many consumers is to complain directly to the store manager. In general, the "higher up" the consumers takes his or her complaint, the faster he or she can expect it to be settled. In such a case, it is usually settled in the consumer's favour, assuming he or she has a just claim.
Consumers should complain in person whenever possible, but if they can not get to the place of purchase, it is acceptable to phone or write the complaint in a letter.
Complaining is usually most effective when it is done politely but firmly, and especially when the consumer can demonstrate what is wrong with the item in question. If this can not be done, the consumer will succeed best by presenting specific information as to what is wrong, rather than by making general statements. For example, "The left speaker does not work at all and the sound coming out of the right one is unclear" is better than "This stereo (立体声音响) does not work. "
The store manager may advise the consumer to write to the manufacturer. If so, the consumer should do this, stating the complaint as politely and as firmly as possible. But if a polite complaint does not achieve the desired result, the consumer can go a step further. She or he can threaten to take the seller to court or report the seller to a private or public organization responsible for protecting consumers' rights.
When a consumer finds that his purchase has a fault in it, the first thing he should do is to ______.
A.complain personally to the manager
B.threaten to take the matter to court
C.write a firm letter of complaint to the store of purchase
D.show some written proof of the purchase to the store
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